RETURN POLICY

What is your return policy?

Returns are accepted within 90 days of your order date for orders placed on magsthesinger.com and shipping within the contiguous United States. After we receive your returned items, we will process your refund onto your original form of payment. Original shipping and handling fees and “Duties & Taxes Reimbursements” will not be refunded. Please allow 5-10 business days from receipt of your returned item(s) for your refund to post. Please note that all sales to Canada, Hawaii, Alaska and APO/FPO addresses are final. For more information on returns, refunds and exchanges, please review the policies below.

How do I return an item?

To create a return, please log into your account. From there, view Order History, select the order in question, and then choose the item(s) you’d like to return. Once done, you’ll have the option to print a shipping label and then drop the package at the closest FedEx location for return. Click here to log in to your account.
Click here to find a drop off location (link to Fedex return center).

Are returns accepted if my order is shipped to Hawaii, Alaska, Canada, APO/FPO?

We do not accept returns from Canada, Hawaii, Alaska, and APO/FPO addresses.

When will I see my refund?

After we receive your return at the warehouse, please allow up to 10 business days for the refund to be posted to your original payment method.

How will my money be returned to me?

Items must be returned to us within 90 days of the order date. Once we receive your item(s), please allow up to 10 working days for us to process your refund.
PayPal / Credit / Debit Cards: If you paid via PayPal, your refund will be issued back to the applicable account. If you paid with a credit or debit card, your refund will be issued back to your card. The time it will take for your refund to post to your bank account, PayPal account, or credit card will vary.
Please note that your refund will appear as an individual credit for each item returned, so you may see multiple credits on your credit card or PayPal statement if you are returning multiple items.

What items are eligible for returns?

Returned items will be inspected and must be returned in unopened and original condition.
Items marked as Final Sale and promotional items (e.g. free gifts with purchase, buy one get one free items) cannot be returned.
Gift cards cannot be returned or refunded, unless required by law.
Products shipped to Canada, Hawaii, Alaska, and APO/FPO addresses are not eligible for returns.
We only accept returns for eligible products purchased on magsthesinger.com.
Original shipping and handling fees and international surcharges are not eligible for refund.